Privacy Policy
Last Updated: March 1, 2026
Introduction
Triguard America's Roofing Co. ("Triguard," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name, email address, and phone number
- Property address and service location
- Information about your roofing needs
- Payment information (processed securely through third-party providers)
- Communication preferences
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Schedule inspections and appointments
- Communicate with you about services and offers
- Process transactions and send related information
- Respond to your comments, questions, and requests
- Send you marketing communications (with your consent)
- Comply with legal obligations
TCPA Compliance & Communication Consent
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state communications laws.
By providing your phone number and checking the consent box on our forms, you expressly agree to receive:
- Phone calls, including calls made using an automatic telephone dialing system (ATDS) or prerecorded/artificial voice messages
- Text messages (SMS and MMS)
- Emails for marketing and service-related communications
from Triguard Roofing and our authorized roofing partners in your service area. Standard message and data rates may apply. Message frequency varies based on your interactions with us.
Important:
- Your consent is NOT a condition of purchasing any goods or services.
- You may revoke consent at any time by replying STOP to any text message.
- You may also opt out by calling (317) 666-6601 or emailing optout@triguardroofing.com.
- For help, reply HELP to any text message or contact us directly.
Cookies, Tracking & Advertising Technologies
We use cookies and similar tracking technologies to collect information about your browsing activity. This helps us improve our website, deliver personalized advertising, and measure ad performance.
Technologies We Use:
- Google Analytics: Tracks website traffic, user behavior, page views, time on site, and conversion events
- Google Ads (AdWords): Enables remarketing and conversion tracking for advertising campaigns
- Facebook Pixel: Tracks conversions, enables retargeting ads, and creates custom audiences for Facebook/Instagram advertising
- Meta Conversions API: Server-side tracking for improved accuracy in Facebook advertising
- Microsoft Advertising (Bing): Conversion tracking and remarketing
- Vercel Analytics: Web vitals and performance monitoring
Data Collected Through Tracking:
- IP address and approximate geographic location
- Device type, browser, and operating system
- Pages visited, time spent, and click patterns
- Referral source (how you found our site)
- Form submissions and lead information
- Phone calls initiated from our website
How We Use This Data:
- Display relevant ads on Google, Facebook, Instagram, and partner sites
- Create lookalike audiences to reach similar potential customers
- Retarget visitors who showed interest but did not convert
- Measure advertising effectiveness and ROI
- Improve website experience based on user behavior
By using our website, you consent to the use of these tracking technologies. You can manage cookie preferences in your browser settings or opt out of personalized advertising through industry tools like AdChoices.
Information Sharing
We may share your information with:
- Our network of authorized roofing partners to provide services in your area
- Service providers who assist in our operations
- Legal and regulatory authorities when required by law
- Business partners with your consent
We do not sell your personal information to third parties for their marketing purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent where processing is based on consent
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Triguard Home Services LLC
8520 Allison Pointe Blvd. Suite 220
Indianapolis, IN 46250
Email: privacy@triguardroofing.com
Phone: (317) 666-6601
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.